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Customer Service

Welcome to our Insurance Policy Service Desk…

kig-31-customerserviceFILE AN INSURANCE CLAIM

As an independent agency, we represent many companies, and each insurance company has guidelines for filing claims. Our guide to filing your insurance claim will let you know exactly who to contact no matter which insurance carrier you have.  You can also file your claims online if your insurance company accepts them.  If you have difficulty, please contact your Kocman Kunkle Insurance Group agent at any time.  More>>…

PAY YOUR INSURANCE POLICY PREMIUM

Just look for your insurance company and follow the link to pay your premium online; but if you do have difficulty, please contact our agency directly so that we may assist you.  More>>…

 

kig-55-customersvcformsNeed to change your auto or home insurance policy?… Get proof of insurance?… Something else?

Please note that no coverage or policy change will be effective until our agency communicates with you and confirms that the change has taken place. Contact us  by email today to make changes to your policy.

If you prefer to handle your policy changes by phone contact the Kocman Kunkle Insurance Group office here in York, PA, at your convenience.  Our staff will be glad to help you.

Again, to make changes to your policy like the below examples, contact us by email or phone.

  • Add a Driver
  • Remove a Driver
  • Request an Auto ID Card
  • Add/Remove Auto
  • Add/Remove Payee/Mortgagee
  • Request a Certificate of Insurance
  • Request Evidence of Insurance (Homeowners Policy)

 

 

ASK THE INSURANCE AGENT

Submit your insurance questions to our Agent and then check back often as we will answer as many questions as possible in our Insurance Blog.

 

PERSONAL SERVICE FROM YOUR KOCMAN INSURANCE AGENT
Our goal is to establish a relationship, a partnership, between you, the insurance company and our agency.  When you are our policyholder, you are treated as an  individual with a name and not as just a policy number.  We strive to have one agent serve all your needs, starting with your first contact for a quote through all the many changes in your life that require adjustment to your insurance coverages.

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